SMS Terms & Conditions

CallerID.com — Effective 22JUL26 (Updated 28JUL26)

These SMS Terms and Conditions (“SMS Terms”) govern the text message notification program operated by CallerID.com (“CallerID.com,” “we,” “us,” or “our”). By opting in to receive text messages from CallerID.com, you agree to these SMS Terms.

1. Program Description

CallerID.com operates an internal SMS notification program that sends automated text messages to authorized recipients. Messages are used exclusively for operational business notifications, including but not limited to:

This program is not used for marketing, promotional, or advertising purposes.

2. Message Frequency

Message frequency varies based on operational need. Recipients will receive no more than one (1) message per day. Messages are only sent when relevant information exists for the notification period. There is no guaranteed minimum message frequency.

3. Message and Data Rates

Message and data rates may apply. Standard message and data rates charged by your wireless carrier may apply to every text message sent and received. CallerID.com does not charge a fee to receive our SMS notifications. Contact your wireless carrier for details about your plan’s rates for text messages.

4. How to Opt In

Participation in the CallerID.com SMS notification program requires your explicit, affirmative consent before any messages are sent. Enrollment uses a two-step process:

  1. Verbal notification and consent: The program administrator directly informs you of the program purpose, message frequency, applicable rates, and opt-out instructions. You explicitly confirm you agree to receive the alerts and provide your mobile number.
  2. Keyword confirmation: You text the word START to +1 (279) 236-7111 from your mobile number. No messages are sent until you complete this step. You will receive an immediate confirmation reply.

If you believe you have received a message in error, contact us immediately at info@callerid.com.

5. How to Opt Out (STOP)

You may opt out of receiving SMS messages from CallerID.com at any time by replying STOP to any message. After we receive your STOP request, we will send a single confirmation message and you will receive no further messages from this program.

You may also opt out by contacting us at info@callerid.com.

6. Keywords and Responses

Keyword Action Response Message
STOP Opt out — immediately removes you from all CallerID.com SMS notifications You have been unsubscribed from CallerID.com staff scheduling alerts and will receive no further messages.
HELP Get assistance and contact information CallerID.com internal staff scheduling alert. Contact info@callerid.com for assistance.
START Re-enroll after a STOP request (if authorized) You have been re-enrolled in CallerID.com internal staff scheduling alerts.

7. Supported Carriers

CallerID.com’s SMS program is available on major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, and US Cellular. Carrier support may vary. CallerID.com is not responsible for delayed or undelivered messages due to carrier limitations, network outages, or factors outside our control.

8. Privacy

Your mobile phone number and message history are used solely to deliver notifications within this program. We do not sell or share your mobile phone number with any third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent to receive text messages will not be shared with any third parties or affiliates for marketing or promotional purposes. For full details on how we handle your personal information, please see our Privacy Policy.

9. Changes to This Program

CallerID.com reserves the right to modify or terminate the SMS notification program at any time. We will provide notice of material changes via text message or through our website. Continued receipt of messages after any change constitutes your acceptance of the updated terms.

10. Limitation of Liability

CallerID.com is not liable for any delays or failures in the receipt of SMS messages. Delivery is subject to the terms and effective transmission from your wireless carrier. CallerID.com is not responsible for any charges incurred due to SMS communications.

11. Contact Us

CallerID.com
Website: callerid.com
Email: info@callerid.com
For SMS opt-out: reply STOP to any message
For SMS help: reply HELP to any message